Archived — November 4, 2026. The specific Dallas Support Engineer I vacancy redirects to ExtraHop’s general jobs page with an error; that Dallas opening could not be verified. This is historical reference, not a verified active opening. Browse current jobs.
IT & technologyRemote
Resolve technical issues for customers using ExtraHop’s network and security products.
What you’ll do
- Troubleshoot appliances, deployments and integrations.
- Manage customer support tickets and communicate technical resolutions.
What you’ll need
- Two years of B2B technical support. The employer explicitly says this is not entry-level.
- Strong knowledge of OSI, routing/switching, DHCP, TCP, DNS, TLS and SSO.
- Linux experience and Network+/Security+ certifications preferred.
Pay & working arrangements
Pay: $28–$32 per hour plus bonus and benefits, based on a 40-hour week.
Remote-first in Greater Dallas, with office meetings no more than monthly and annual in-office training. Schedule: 11 a.m.–8 p.m. Central. Employment classification is not separately stated.
Work authorization & sponsorship
Not specified by employer.
Last checked: October 23, 2026. Historical verification only. See the archive status above.
Posting dates & vacancy reference
Requisition / ATS vacancy: Greenhouse vacancy 6216038004
Employer posting date: Not published as an exact date.
Closing date: Not published.
BharatInUSA review due: October 30, 2026.
Reconfirmation deadline: November 22, 2026.
BharatInUSA shares vacancies for community information and does not collect resumes.
- ExtraHop
- Greater Dallas area, Texas
- Remote
- Other
- https://job-boards.greenhouse.io/extrahopnetworks/jobs/6216038004
- 2026-10-30